We offer secure and convenient payment options for your carbide end mill purchases within the United States. Here’s what you can choose from:

• Credit Cards: We accept all major credit cards, including Visa, Mastercard, American Express, and Discover
• Debit Cards: Most major debit cards with a Visa or Mastercard logo are accepted.
• PayPal: You can use your existing PayPal account for a fast and secure checkout.

For your security, all transactions are processed through a secure payment gateway.

For any further questions regarding payment options, please don’t hesitate to contact our customer service team.

It depends on a few factors, but typically it takes 1-5 business days for your order to arrive. We’ll ship your order as soon as possible, and you’ll receive tracking information once it ships so you can follow its progress. In some cases, there may be variations in delivery time depending on your location and chosen shipping method.

• Return window: 15 days from purchase
• Conditions for return: The purchased products must be unopened, un-used, and in original packaging.
• Exchange policy: Explain how exchanges work, including if there are any differences in exchange pricing.
• Return process: Provide clear instructions on how to initiate a return, including contact information or a return form.
• Non-returnable items: List any exceptions, such as custom-made or special order end mills.

We understand you’re eager to receive your new carbide end mills! Here’s how you can easily track your order status:
1. Check Your Email:

• Upon order confirmation, you’ll receive an email containing your order details and a unique tracking number.

2. Track Your Order Online:

• Visit our “Order Tracking” page (link to Order Tracking page).

• Enter your order number and the email address associated with your order.

• Click “Track Order” to view the current status of your shipment.

3. Track with the Carrier:

• In some cases, we may provide a link to the carrier’s website within your tracking email.

• You can use the tracking number to track your package’s progress directly on the carrier’s website.

4. Contact Customer Service:

• If you’re unable to track your order using the above methods, or have any questions about the delivery status, feel free to contact our customer service team.

• Phone: [Phone number] (US only)

• Email: [Email address]

Additional Notes (Optional):

• Our order tracking system is usually updated within 24-48 hours after your order ships.

• Standard delivery timelines will be specified during checkout and within your order confirmation email.

We strive to keep you informed throughout the fulfillment process. If you have any further questions about tracking your order, please don’t hesitate to reach out to our customer service team.

We’re here to help! If you have any questions or require assistance with your carbide end mill purchase, our friendly customer service team is happy to assist you. Here are the ways you can reach us:

Phone:

• Call us toll-free at (714) 696-8338 (US only).

Email:

• Send us an email with your inquiry to sales@xtremecarbidetools.com. We strive to respond to all emails within 24 business hours.